The Western New York Law Enforcement Helpline provides 24/7 confidential assistance, information, and referrals by trained Police Peers to working and retired law enforcement officers, dispatchers, and their families. The helpline assists with any issues that may impact work and family life.

All calls are CONFIDENTIAL!

The Law Enforcement Helpline assists callers with a variety of issues including questions and concerns about:

  • On-going Stress

  • Critical Incident Stress

  • Relationship Issues

  • Grief & Loss

  • Depression

  • Suicide

  • Substance Abuse


This webpage is designed for general information about the Law Enforcement Helpline. If you have an emergency or need immediate assistance from the Helpline please DO NOT use this website. It is monitored periodically Monday through Friday during regular business hours. Any emergencies should be directed to the Helpline at 716-858-COPS (858-2677).