Information and assistance can be obtained by calling 716-858-COPS (6277). The call is handled by a dispatcher at MERS (Medical Emergency Radio System). The dispatcher will ask if you wish to speak to a Law Enforcement Peer or a Family Peer. The dispatcher will then ask for a phone number where the caller can be reached, and then will contact the on-call Peer who will provide follow-up contact with the caller within 15 minutes.
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This webpage is designed for general information about the Law Enforcement Helpline. If you have an emergency or need immediate assistance from the Helpline please DO NOT use this website. It is monitored periodically Monday through Friday during regular business hours. Any emergencies should be directed to the Helpline at 716-858-COPS (858-2677).